The customer is central
IG group has an established pedigree in customer environments. As organisations seek to place the customer at the heart of the operation, IG has helped organisations to reshape both their technology and strategy to meet the modern demands of today’s customer.
IG has helped contact centres from 50 to 50,000 seats transition their vendor technologies from old world to IP, and now into the world of CCaaS. IG has pioneered global cloud deployments of CCaaS and works with both niche and established vendors in this area.
Customer experience is the buzzword at the heart of most customer strategies. The team at IG Digital and its proposition addresses this – visit www.igdigi.com for more information.
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